Cancellation policy

Right of revocation

You have the right to revoke this contract within fourteen (14) days without giving reasons.

The revocation period shall be fourteen (14) days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

In order to exercise your right of revocation, you must inform us CPE Europe GmbH (Albert-Einstein-Ring 11-15, 22761 Hamburg, Germany, phone: +49 (0) 40 2093485-00, fax: +49 (0) 40 2093485-09, e-mail: info@edu.umch.de) by means of a clear statement (e.g. a letter sent by mail, fax or e-mail) of your decision to revoke this contract. You may use the Standard Withdrawal Form attached below for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery charges, immediately and no later than fourteen (14) days from the date we receive notice of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You shall return or hand over the goods to us (CPE Europe GmbH, Albert-Einstein-Ring 11-15, 22761 Hamburg, Germany, phone.: +49 (0) 40 2093485-00, fax: +49 (0) 40 2093485-09, e-Mail: info@edu.umch.de without delay and in any case within fourteen (14)  days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the end of the fourteen (14) day period.

You shall bear the direct costs of returning the goods.

– End of the cancellation policy –

Standard Withdrawal Form

If you want to revoke the contract, please fill out this form and send it back to

CPE Europe GmbH, Albert-Einstein-Ring 11-15, 22761 Hamburg, Germany, phone.: +49 (0) 40 2093485-00, fax: +49 (0) 40 2093485-09, e-mail: info@edu.umch.de .

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the costumer(s)

Address of the costumer(s)

Signature of the costumer(s) (only in case of paper communication)

Date

___________

* Delete as applicable.